Terms & Conditions

General Disclaimer

This site sells vaping products that may be hazardous to health and are intended for use by adult smokers. Not to be purchased or used by minors under the age of 18. Scandal Flavors products that contain nicotine, which is a highly addictive substance are not suitable for use by a person under the age of 18, pregnant or breastfeeding women, or persons who are sensitive or allergic to nicotine and are not intended for use by persons with or at a risk of an unstable heart condition or high blood pressure. Keep out of reach of children.

Scandal Flavors provides a warranty (to the original end-user purchaser) that covers any defects in material or workmanship that result in equipment’s failure to perform during normal use.
The warranty period begins at the time of the purchase, is valid only within the Greek Territory (unless otherwise specified by the manufacturer) and provides, free of charge, correction of any defects under the following circumstances:
Customers must return the product including the original invoice/receipt.
The type of damage and/or the malfunction should not be excluded from the manufacturer’s warranty policies.

Where a product or part of the product is covered under the commercial warranty, we will repair or, at our option, replace the defective product or part at no charge for parts and/or labor.
For products that present any malfunction within the commercial warranty due to misuse and/or unauthorized modifications from the end-user, we will charge only the replacement parts needed for the repair, according to the existing parts pricelist.
In case a charge occurs, the Scandal Flavors Support department will inform you of the exact cost pertaining to the repair of your device and will request your approval before proceeding to any further action.
Please, retain your receipt or invoice, so as to be able to enjoy Scandal Flavors’s full range of After Sales Services.

Products without Warranty
Warranty does not cover:
Products with an expired warranty (as being specified within each product’s manual and mentioned in the warranty card and sales receipt/invoice)
Products that have been purchased from Scandal Flavors Shop or Sales Point outside of Greece.
Damages or malfunctions that are a direct result of misuse, unauthorized modifications, and/or have been caused by operating the product outside the permitted or intended uses described by Scandal Flavors in the Product’s User Manual or in Scandal Flavors’s website.
Products that are not accompanied by the warranty card and receipt or invoice.
Products that have been modified or repaired from an unauthorized person or service department.

Secure Transaction
The online store Scandal Flavors recognizes the importance of the issue of security of electronic transactions and has taken all the necessary measures, with the most modern and advanced methods, to ensure the maximum possible security. All information, which is related to the personal data of the users, is secured as confidential.

Scandal Flavors uses SSL, with up to 256-bit encryption, for secure online trading. This encrypts all of your personal information, including your credit card number, name, and address, so that it cannot be read or changed when you transfer it over the Internet.

SSL (Secure Sockets Layer) has been established worldwide as the most secure protocol for authenticating websites to network users – and for encrypting data between web users and web servers. An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information during its transfer. In addition, all information sent over the SSL protocol is protected by a mechanism that automatically detects whether data has changed during the transfer.

The details of the users (name, profession, email address, home address, etc.) and the transactions of the users of the online store are considered confidential, as in the usual transactions in a commercial store. Users when providing their data in the context of their transactions as hereafter, will be informed by Scandal Flavors that they consent and accept the forthcoming processing of this personal data, for the needs of smooth and easy between the parties to the transaction, as well as the transmission of this information to recipients who will be specifically identified and are the employees and added of the company in the context of the processing of the contract under preparation. Also, the existence of the right of access and the right of objection of article 12 and 13 of Law 2472/1997 is notified.

Ensure that only authorized employees have access to transaction information and only when necessary, e.g. for processing orders. Otherwise, Scandal Flavors undertakes not to disclose the details of its customers and transactions, unless it has a written authorization from them, or this is required by a court decision or decision of another public authority. The personal data declared in the online store under the Scandal Flavors brand is used exclusively by it or its affiliated companies, in order to support, promote and execute the transaction.

All documents and electronic data exchanged between the parties during the sale will be kept by Scandal Flavors. The customer can access them if he wishes, following all the procedures provided by Greek law.